About Pecan Grove Solutions

Pecan Grove Solutions was founded in 2009 to meet the needs of a large national pet product retail chain that was having problems obtaining parts and service in a timely fashion, sometimes waiting months for parts delivery.

The focus of Pecan Grove Solutions is to fulfill our clients’ needs in a timely fashion.

Located just outside of Houston TX, and with offices all across the United States, Pecan Grove Solutions is ideally located to ship parts and products as well as provide customer support anywhere in North America.

THE FOUNDER

Lawrence Collins
Lawrence Collins

Lawrence has kept fish for over 30 years and has two degrees in Marine Biology.

He has given talks on successful fish keeping and commercial system maintenance across the nation, and has consulted with manufacturers to make their products better.

He often says that if we make a mistake, something could die, so we better take our jobs seriously.  That attitude is carried through to the work done by the rest of our team.

MEET THE TEAM

Gary Chapman
Gary Chapman
Gary Chapman received his first aquarium in 1988 and has turned the hobby into a career.

Gary has obtained an AA and an AAS. He has been working with commercial aquarium systems since 2004 and has experience in installation, design, repair, customer service, and technical support.

Alice Collins
Alice Collins
Alice Collins is our Office Manager. Alice worked for large oil industry companies for over 25 years in invoicing, payroll, and tax accounting before retiring. Additionally, she and her husband had several small businesses, and Alice handled the accounting records for them.

Lawrence coaxed her out of retirement to help with some of our “growing pains.” Alice helped implement some of the procedures to keep better records of our daily activities. She manages the office daily activities, and assists with specific tasks such as our 401(k) program and our health insurance plan.

Michelle Zentgraf
Michelle Zentgraf
Building and keeping aquariums since 1985, Michelle holds a BA in Marine Biology and Ecology. She has experience in both freshwater and marine aquaculture, keeps both reptiles and amphibians, and is an experienced snake breeder. She began servicing aquatic systems for PGS in 2011, and joined the company full time as the Petco Account Manager in 2013. She is part of a team that coordinates service for Petco stores, assists with managing over 125 technicians across North America, and provides service in the field.
Lydia Bond
Lydia Bond
Lydia Bond is the accounts payable/receivable administration clerk for Pecan Grove Solutions LLC.

Lydia began her career at PGS’s Alvin location in 2011. Prior to joining PGS, Lydia retired from Shell Oil Company where she worked for 26 years. During her years at Shell, she worked as a database manager, purchasing associate, and project manager in a range of departments. Shell recognized Lydia for innovative improvement projects and service excellence on numerous occasions.

Lydia resides in Manvel, Texas with feline companion, Tina. Lydia enjoys time with her grandchildren, reading suspense novels, and sewing/quilting.

Greg Minton
Greg Minton
Matt Schuetze
Matt Schuetze
Matt has been in the aquarium business for 9+ years. He started out as a commercial aquarium installation technician traveling all over the United States and Canada. When he stopped traveling and doing installations, he settled into doing maintenance work and up keep for the Southern California area. Now, he is on the customer service team and helps with tech support.
Charles Teel
Charles Teel
Bio Coming Soon
Julie Curlin
Julie Curlin
Julie worked for 23+ years in Document Control as an Administrative Clerk at a NASA contractor’s Technical Library and Drafting Department. She is detail oriented and has great people skills making her the right person to handle all incoming calls to Pecan Grove Solutions.

Julie built and maintained two backyard fish ponds with water lilies at a previous residence. Julie enjoyed working to keep her fish happy and seeing the many colorful blooms of the different lilies, and hopes to have a pond again one day.

Alisha Hippert
Alisha Hippert
Alisha began her career with PGS in May 2013. She currently leads PGS’s Invoicing Team, the team that processes subcontractors’ documentation and oversees billing for PGS’s clients. Prior to her career with PGS, she was in the banking industry for eight years where she began as a part-time teller and worked her way up to branch bank manager. While branch manager, she simultaneously held the title Appraisal Review Officer for the bank’s 33 branches. Her experience in the banking industry further developed her already keen organizational skills and sharpened her detail-oriented persona. She graduated Summa cum Laude from Armstrong Atlantic State University with a Bachelor of Arts degree in History. When not at work in her home office in Savannah, GA, she enjoys spending time with her husband and their three daughters, reading, listening to music, and running.
Amanda Garlow
Amanda Garlow
Amanda has a decade of experience in marketing & communications, and spent six years as a public high school educator before joining the PGS team in 2015. Together with the rest of the invoicing team, she communicates with our technicians and clients to process and produce invoices efficiently. She resides in Nashville, TN with her husband, three children, and many other aquatic critters.
Vaughn Burgstiner
Vaughn Burgstiner
Vaughn has been maintaining his own personal aquariums since 2007. At that time, he was traveling the country installing commerical filtration systems for a large national account.

Currently, he is a part of the team that coordinates service and support for Pecan Grove’s largest national account.

A member of the PGS team since 2013.

Mary Addison Chapman
Mary Addison Chapman
Mary Addison is a Georgia native and holds a BA in Communications with certificates in Public Relations and Mediation. In 2013, she joined the PGS team to fulfill a part time need for administrative help. Her position quickly evolved, and she’s spent the last few years working with one of our manufacturing clients to learn everything she can about small animal, bird, and reptile habitats. In 2015, she assumed responsibility for the water features portion of PGS and continues to build and manage this portion of our business as well.

Mary Addison resides in Denver, CO with her husband and two young daughters.

AQUATICS SERVICE TEAM

Steve Barnes
Steve Barnes
Denver CO Area
Bio Coming Soon
Randy Ausmus
Randy Ausmus
Houston TX Area
Bio Coming Soon
Andrew Byrd
Andrew Byrd
Baltimore MD Area
Andrew is a Georgia boy who spent the better part of the past decade developing a background in sign fabrication and installation.

In March of 2013, he joined PGS to fill a need for a full time service technician in the Maryland/Virginia market. He has spent the past 2 years becoming a professional commercial aquarium maintenance technician as well as learning a new city with his wife.

Ryan Murphy
Ryan Murphy
Long Beach CA Area
Ryan is a field technician serving the greater area of Los Angeles, CA.

Before joining the Pecan Grove Solutions team, Ryan spent 7 years working full time in Animal Husbandry at the Indianapolis Zoo in Indianapolis, IN, as well as the Aquarium of the Pacific in Long Beach, CA. In the time spent at both institutions, he was responsible for the primary care of various aquatic animal species.

Ryan has been working with freshwater and saltwater aquarium systems since 2002, and has kept reef aquarium systems at home as large as 225 gallons.

Ryan resides in Long Beach, CA, and in his free time enjoys writing music and enjoying life near the ocean.

SHIPPING TEAM

Jill Drennan
Jill Drennan
Jill is our Inventory Control Manager.

Jill worked for government contractors for NASA for over 25 years as a Research and Development Engineer and as manager for a flight manufacturing facility.

With her training and background in organization and 5S processes she is working with the shipping team to streamline the shipping and receiving processes to better serve our customers.

Sara Gaidosek, Randy Ausmus, and Christian McDonald
Sara Gaidosek, Randy Ausmus, and Christian McDonald
Bio Coming Soon
Contact Us

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